Product Categories
Adhesives, Cleaners, Lubes
Books and Video
Clamps, Jigs & Fixtures, Specialty Tools
Drill Bits, Taps, Dies & Reamers
Electronic Items & Motors
Filing and Sanding
Gift Certificates
Hand Tools
Hard-to-Find Items
Hardware
Kits
Knives and Cutters
Measuring, Marking, Vision
Model Railroad Items
Model Ship Items
New Items
Organizers and Display Cases
Painting, Decalling, Weathering
Plating & Etching
Power Tool Accessories
Power Tools
Resin, Wood, Metal, Plastic
Scenery
Soldering and Electrical
Vises, Anvils, Punches, Benders
Close Outs
Special Offers
Web Only Items
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Shipping/Handling
We ship insured UPS or USPS (at our option), so be sure to give complete delivery address suitable for both carriers. Most orders are shipped complete within 2 business days; however, if we must ship a partial order due to an out-of-stock situation, merchandise will not be charged to your credit card until shipment is made. Certain heavy items have a freight surcharge in addition to the regular shipping & handling charges shown below. All Freight and Shipping/Handling charges are non-refundable. Hazardous materials are shipped by UPS ground to the 48 contiguous (lower) United States only.
SHIPPING/HANDLING CHARGES:
MERCHANDISE
TOTAL | SPECIAL
OFFER!
United States,
Terr. & Poss. | Canada | OTHER
AREAS |
| $50.00 or less | $8.95 | $10.95 | Your package will be transported by air cargo and local postal systems. The shipping/handling charge is based on the expected weight of the package. To obtain a freight estimate, please enter desired items into your shopping cart and proceed through checkout, where the freight charge will become visible. You may continue through checkout from this point, or return to the View Cart page to revise your order. |
| $50.01 to $100.00 | $10.75 | $16.75 |
| $100.01 to $150.00 | $12.50 | $21.95 |
| $150.01 to $200.00 | $14.25 FREE! | $25.95 |
| $200.01 to $250.00 | $15.95 FREE! | $29.50 |
| $250.01 to $300.00 | $17.75 FREE! | $32.50 |
| $300.01 or more | $19.75 FREE! | $35.50 |
Note: Free Shipping offer starts April 2, 2008, and ends June 10, 2008. If your order is postmarked after June 10, 2008, regular shipping/handling charges will be applied. Free Shipping offer applies to standard ground service to United States, Territories and Possessions ONLY for merchandise totals exceeding $150; regular shipping/handling charges apply to merchandise totals of $150 or less, for shipments to other areas (see chart above), and for Quick Ship Service. Additional Freight Charges for items indicated as a Heavy / large item on this web site apply to all orders for these items and are not included in this offer.
This offer does not apply to previous purchases.
Sorry, but...
Next-Day-Air and 2nd-Day-Air (our Quick-Ship) service is not available on this web site. Please place your Quick-Ship order by telephone. Orders must be placed by 11:30am Eastern Time for Same-Day Shipment; otherwise, order will be shipped on the following business day.
Frequently Asked Questions (FAQ)
Is your shopping cart secure?
Yes. Security indicators will appear when you CHECKOUT.
What shipping address do you need?
We ship by UPS or by USPS (at our option), so we need delivery information that is suitable for both carriers.
All of the items I ordered are not in the carton I received. What happened?
Check the codes in front of each item on the packing list. An explanation for each code is in the table above the list. Please allow ample time for all packages to arrive before contacting us.
What is your return policy?
We hope you will be completely satisfied with your order...but, if an item does not meet your expectations, you may return it in as-new condition within 30 days of delivery for a replacement, exchange or refund of the merchandise price.
To return merchandise: Repack items in their original packaging and fill out the back of your packing slip/form. Place merchandise and form in a sturdy box and ship by Mail or UPS (insured ground service for either) to: MICRO-MARK Returns Dept., 340 Snyder Avenue, Berkeley Heights, NJ 07922
Please note:
- All sales are final after the 30-day return period has expired.
- All returned items are subject to inspection: Items returned damaged, used, incomplete, or without original packaging may be subject to a restocking fee, or such condition may void the Satisfaction Guarantee.
- Unless applied directly to exchanged items, a refund will be issued in the form of a check, a Micro-Mark credit slip, or a credit to the credit card account under which it was originally purchased. Super Buy items (see our catalog) are subject to a 15% restocking fee for any returns.
- Transportation charges (freight, shipping and handling) are not refundable unless we shipped the wrong merchandise. Contact Customer Service at 1-888-263-7076 for instructions.
- If your order was damaged in shipment, contact Customer Service at 1-888-263-7076 for instructions. Hold the original carton and damaged merchandise for inspection; otherwise, no claim will be honored.
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Kits are returnable only if the contents are in an undisturbed, like new, resalable condition. The return of a kit will not be accepted if:
1. Parts have been removed from sprues or wood sheets.
2. Construction has been started.
3. Bags of component parts have been opened.
Terms & Conditions for Special Order Items
Special orders must be placed on the telephone. These orders are prepaid, not returnable, and may not be combined with any other offer. Items are covered by manufacturers' warranty only; in case of product difficulty, customer must contact the manufacturer directly for rectification.
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Micro-Mark
The Small Tool Specialists
Our home page is located at http://www.micromark.com
To place
an order or request a catalog, please use link above
or call 1-800-225-1066 or 1-908-464-2984
For order status, please call 1-908-464-2984, 9am to 5pm ET, Mon-Fri.
If you have purchased a Micro-Mark product and need technical assistance,
call 908-464-1094, 1pm to 5pm ET, Mon-Fri.
or email Micro-Mark Technical Support
For customer service, email Micro-Mark Customer Service
© 1998 — 2007 Micro-Mark All Rights Reserved. E&OE
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