Our Reputation is based on four principles:
Customer satisfactionAny product may be returned within 30 days if it does not live up to your expectations. Whether a tool from Micro-Mark is one that's made in our own factory, or is one of the more-than-3,000 we source from the U.S. and around the world, it will always have our full guarantee. That means it costs you nothing to try us. We're confident that the quality and service we provide will be to your liking...just give us the opportunity.
IntegrityOur product descriptions are truly what we think of the product. We are model builders, crafters and hobbyists ourselves, and we help you make good decisions by giving you accurate descriptions.
We treat our customers like friendsWe want to give you good advice and the best value. It's best for both of us if we get it right the first time around. Nobody is on commission here, and there are no sales targets built into anyone's job description.
We listenIf you want us to change something or to carry another product, let us know. We won't ignore your comments. We have had a lot of good advice from customers over the years, and we appreciate it.
We look forward to serving you!
Micro-Mark is a family-owned business that has been serving the model building fraternity since 1928. Our origin can be traced back to the Scientific Model Airplane Company of Newark, New Jersey. Charles Lindberg's historic flight across the Atlantic inspired our founder, at the age of 16, to set up shop and manufacture model airplane kits.
Over the years, Scientific Models' product line expanded to include model cars and model ships, and, in 1971, the company moved to a brand new factory/warehouse in Berkeley Heights, New Jersey. Since that time, the reins have been passed to the founder's son, who added the Realife Miniatures line of dollhouse furniture kits and, in 1983, opened the Micro-Mark tool distribution center. Micro-Mark soon evolved as the primary focus of business, and remains the principal activity of our Berkeley Heights facility today.
Our mission at Micro-Mark is to be your source for hard-to-find tools and supplies at low prices and to provide the best customer service in the business. Come to us for:
- Hobby, professional and educational model building, including model trains, military models, model planes, architectural models, model ships, plastic models, model cars, figure models
- Camera and gun repair
- Robotics tools, parts and equipment
- Musical instrument making and repair
- Home machine shop
- Special effects studio and movie props
- Jewelry making
- Gourd carving
- Watch repair
- Dollhouse miniatures
- . . . and so much more! Any profession or hobby that requires the use of specialized precision miniature tools.